A customer once called a call center complaining about problems installing the software that came with their new digital camera. Here’s the conversation.
Operator: What is the problem?
Caller: I put the disk in and tried to install it, but my keyboard is inadequate!
Operator:No special keyboard is required to install your digital camera software.
Caller: Liar!The salesperson at the store said the same thing.Ã‚ Now that I get home and try to install the software it wonâ€™t finish.
Operator: Can you walk me through the steps youâ€™ve tried?
Caller: I put the disk in, a welcome screen pops up and says, â€œHit ANY key to continue. Iâ€™ve looked everywhere and canâ€™t find that stupid key!
Good luck dealing with computer illiterate computer customers today.
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