Job | Job opening with Accenture for Service desk-Pune. Apply Now!!

a recruitment representative at Accenture. I am writing to you with regard to a few career opportunities (listed below) at Accenture that you might be interested in:

Job Title: Service desk
Exp: 2yrs to 8.5yrs
Location: Pune
Job Description:
Must have
* Review incoming work (incidents / Service Requests), for sufficient information to facilitate effective incident or request processing.
* Escalate incidents and Service Requests to the appropriate resolver organisation team, and monitor progress
* Notify incident escalation to Group IM, supplier or interfacing supplier as per the defined incident management escalation procedures.
* Validate escalation closure and determine communication requirements in line with published escalation procedures.
* Assist in the development of P1 & P2 incident notifications
* Communicate the status of all open P1 & P2 incidents
* Provide ticket updates to various stakeholders like Local service Desks and Enterprise Service Providers
* Ticket reassignments between Enterprise Service Providers
* Assist Support Central and ITSM access issues by coordination with Accenture Methods and Tools
* Publish communications by ServiceNow or Email
* Service Recovery of the DSATs to complete the RCA
* Record and activate MOTD, post approval from the authorized person
* Ensure no breaches of Zero Tolerance Parameters (ZTP)
* Maintain high level of enthusiasm during the client call, throughout the shift Knowledge and Skills
* Ability to work effectively in a team and remote environment
* Self-motivated and able to work autonomously with minimal direction and drive own work area, as well as being a team player
* Ability to make decisions real-time to meet client needs
* Excellent oral and written communication skills
* Strong Interpersonal skills with strong influencing and persuading skills
* Strong analytical skills and problem solving ability

Nice to have * ITIL v3 awareness

If any of the above opportunities interests you, kindly share your updated resume with the following details:

Current CTC:
Expected CTC:
Notice Period:
Relevant Experience:

Also, I would request you to share this mail with individuals within your network who have a profile similar to yours and enable them to pursue a career with us.

Please feel free to write back regarding any queries that you might have around careers at Accenture.

Thanks and have a nice day!

Accenture Recruitment Team

Current openings at SunGard – 03092012


Sr. No

Job Code

Position Title


1 18532 Senior Engineer – Network
  • Strong skills in network troubleshooting and problem isolation in NOC environment
  • Sound working knowledge  of Cisco switching concepts
  • Excellent know-how in routing protocols including BGP4, OSPF, RIP, EIGRP
  • Strong network fundamentals of TCP/IP Subnetting
2 18853 Engineer-Storage
  • Experience in providing data center services to external clients and  running IBM midrange servers
  • Exposure in installing, configuring troubleshooting and volume management of SAN / NAS environments, EMC Control Center
  • and Navisphere
  • Experience in disk space administration and capacity planning is mandatory
3 18767 Engineer – Systems(Windows Administration)
  • Solid experience in Windows/VMware administration
  • Sound knowledge of designing VMware Infrastructure.
  • Experience in performance tuning of ESX box and Virtual Machines.
  • Knowledge in Windows 2k/2k3
5 19687 Engineer – Information Security
  • Ability to monitor, support and act on the alerts for IDS, SIEM, Symantec
  • Participate in the vulnerability scanning of IT infrastructure
  • Knowledge of IDS and SIEM operations and procedures that relate to security event management
  • Experience in security appliances
  • Certification in CEH/MIeL will be  an added advantage.
6 19567 Specialist – Systems
  • Advanced troubleshooting skills in BEA Web Logic or other J2EE application servers
  • Troubleshooting experience in web environment
  • Basic troubleshooting skills in IP based communication issues
  • Understanding the basics of  Solaris/Linux



Fresher Openings at Infosys BPO

process outsourcing solutions. We unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes.

We are a global company with 12 delivery centers across the Asia Pacific, Latin America and Europe. Our business solutions and leadership have been recognized by several global forums. We are an equal-opportunity employer and continue to be regarded for our global people excellence practices.

If you seek challenging assignments, early opportunities, cross functional expertise, exposure to cutting edge technologies and an enriching career ahead, do reach out to us through the below form in


Sr. No. Nodal Center Drive Date
Himachal Pradesh
1. Dronacharya College, Rait Distt(Kangra) Dharmshala 23rd Feb 2012
2. S.D.College, Sector 32-C, Chandigarh 25th Feb 2012
3. Graphic Era University, Graphic Era, Dehradun 27th Feb 2012
4. GGDSD College, Rajpur, Palampur distt.Kangra, Location Road Palampur Panchrukhi, Road. 21st Feb 2012
1. Gayathri College, Gyan Vihar, Regeda, Gunupur,Dist.Near income Tax office Ambapua Rayagada (Orisha) – 765022 18th Feb 2012
2. BJB Autonomous College, BJB Nagar, Bhubaneswar, Orissa Pin – 751014 20th Feb 2012
3. Orionedutech, 2 nd floor, Master Babu Complex, Chapulia, Main Road, Near Vishal Megamart, Bhadrak-756100 22nd Feb 2012
1. Surendranath College 24th Feb 2012
2. ILEAD:Institute of Leadership,Entrepreneurship & Development 25th Feb 2012
3. Barrackpore Rastraguru Surendranath College 27th Feb 2012

Start Time: 9:30 AM

Position : Process Executive

Eligibility Criteria

For the Aptitude Test:

  • BA/BCOM /BBA/BCA/BSC/BA/BBM : Passing out batch 2012
  • % > 50 with no back logs in 2nd Year

Documents Required 

1 Resume, 1 Passport Size Photograph, Degree mark’s card copies

What we look for:

  • Good written and oral communication and English language ability
  • Good analytical and numerical ability
  • Willing to work across our various locations
  • Flexibility in work hours
  • Excellent Team Player
  • Integrity

Locations of posting: Bangalore, Pune, Chennai, Jaipur, Gurgaon (Candidate should be open to relocate to any of the locations. Flexibility to work in shift is mandatory)

Salary offered : Best in Industry

Commerce graduates will be eligible for Finance & Accounting test
Process of conducting the interview is as follows:
PPT > GD/ HR interview > written test > Technical round > Announcement of final selects
If you are not in a position to make it up for the walk-in. Please mail your resumes to [email protected]


Freshers Software Engineer openings for 2012 Passing Outs at Innodata

Job Location:


No. of Job opening:


Salary Range:

Rupees 3,00,000

Functional Area:


Industry Type:

IT-Software/ Software Services


B.Tech MCA M.TECH CS IT “Computer Science” “Information Technology” CSE

Company Name: Innodata

Job Description

As a software engineer, you would be required to work with a larger team working on some of the best and current technologies in the market in the domains of Publishing, finance, healthcare and insurance, to name a few. You will be responsible for:

• Understanding of requirement and translating those into deliverables

• Building best of breed software applications and ensuring quality and on-time-delivery of the work products

• Maintaining and enhancing software applications in accordance with client needs

• Ensuring compliance to policies, processes, standards and guidelines

• R&D on new technology, seeking directions from your mentorsQualifications

• B.E./ B.Tech / MCA from a recognized university

• Minimum 60% average with no backlog


• The most important and mandatory skill is to be a good developer, independent of technology

• Ability to explore new concepts and technology will give you edge over others

• Analytical and problem solving skills

• Understanding of SDLC concepts is beneficial

• Understanding of Object Oriented programming principles is beneficial

• Demonstrate teamwork and leadership qualities

• Is able to communicate effectively, both orally and in writing, with peers

• Enthusiastic towards team building and employee engagement activities

Training Program

A customized training will start with a 6 weeks induction and technical and soft skills training followed by a 2-3 months on-the-job training working on internal projects or for the right candidates, potentially live customer projects. For the first 6 months and during your probation, you will also be guided by a ‘buddy’ who will be your mentor as well as social link to the rest of the team members.

UG Qualifications:

  • BE / B.Tech (Computer Science, Information science, Information Technology)
Minimum Marks: 60%

Graduation after: 2012.

Backlogs: None

PG Qualifications:

  • M.E. / M.Tech (Any Specialization)
  • MCA (Any Specialization)
Minimum Marks: 60%

Post Graduation after: 2012.

Backlogs: None


Wipro Fresher Recruitment Drive For BE/B.Tech/M.E/M.Tech/MCA Freshers 2011 Passouts

Company Name : Wipro

Job Designation : IT

Salary Offered: Best In Market

Job Location : All Locations In India

Desired Candidate Profile:

Candiates should be BE/B.Tech/M.E/M.Tech/MCA students only (not for M.Sc students)

50% in 10th & 12th ; 60% in UG & PG

Maximum gap of 2 years between Academics

No standing arrears

Students should not have appeared in the Wipro recruitment drive in the last 6 months.

Education : BE/B.Tech/M.E/M.Tech/MCA

Qualification : 50% in 10th & 12th ; 60% in UG & PG

Company Profile :

In the year of 1945, in pre–independent India, a vision was born, which would eventually stand out as a brand name synonymous with innovation and integrity. Starting off with consumer products business, Wipro then diversified into newer areas including IT hardware and IT services. Such has been the dynamic power of the organization that over the past 50 years, Wipro has evolved into a leading global IT company, a company which has pioneered many an innovation in the IT services, BPO and R&D services space.

Headquartered at Bangalore, India, we at Wipro implement the philosophy of ‘Applying Thought’, thereby helping clients to “Do Business Better”. Our path breaking innovations and ideas have culminated into the `Wipro Way’ – a process which directly impacts customer benefits by improving time-to-market, enhancing predictability and reliability, and cutting costs.

Wipro’s Global IT business caters to more than 150 global Fortune 500 clients across financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media. We employ over 120,000 people from over 70 nationalities and 72 plus global delivery centers across 5 continents.

Company Website :